Exclusively for Lawyers - Click Here | Home | Log in | Signup




Ticketmaster Fraud and Negligenc (Class Action)
Join class action ( 0 users joined this class action )

Click Here to Send a Private Email to "Ticketmaster Fraud and Negligenc"

Date of posting: 2015-04-02 18:46:33
Page Views: 1694
Dispute with: A Business, Company, or Store
Amount: I just want Justice
Description: I purchased Tickets for myself and my kids to attend the circus in February 2015. Due to winter storm advisories, I called ticketmaster to exchange my tickets to a later date considering I had two small children that did not need to be in such weather. The rep gladly found more tickets in a similar section for a later date. The tickets I exchanged had an $8.00 difference and I agreed to pay on the spot. I was told that I could not pay with a different card and would have to pay with the original one I used which was a prepaid card, I informed the rep that there were no funds on the card and the rep even went a step further to double check if I could use a different card for payment to ensure I would be promised these seats. He stated that unfortunately a different card could not be used but that I would have 4 days to pay the $8.00. I was surprised but satisfied that they were willing to work with me and not force me to rush out to transfer $8.00 to my card, which I tried to do immediately but the rep insisted I didnt. When I called after two days to pay the remaining balance of $8.00, I find out my tickets are cancelled WITHOUT NOTIFICATION. Im furious because not only am I out of $180.00 but my kids are out of a chance to see the circus for the first time. Im transferred to a supervisor who attempts to listen to the call but claims he could not hear the entire phone call between me and the rep so he escalates my problem to corporate level and ensures me someone will listen to the call and refund my money in 4-5 days. He lets me know that corporate handles problems across the world so that's why it will take 4-5 days. I call in 7 and I'm given the run around and transferred twice and then finally told a supervisor would call me which they NEVER DID. Its been over a month and I finally decided to call ticketmaster again because once again I have not heard from them. I am transferred to corporate level in which I spoke to a lady name PAM who seems at first she would be the one to resolve this issue. The phone call immediately starts with lies! She tells me she cannot listen to the phone call since it was made on February 20 but later in the phone calls she blurps out that a phone call could not be listened to after 60 days!!!!! Today is April 2!!!!!! It has only been 41 days. She also tells me that SHE is the one who denied my case because of the policy that tickets can not be held after the an event has passed...which makes sense but I was not told of this policy of the time of which I purchased my order and the rep told me 4 days!!!!!!!!! Ticketmaster policy is now invalid to me!!!! You're telling me the policy says this but you own representative of your company tells me something totally different??? And now Im not granted a refund simply because of your policy that obviously your rep did not follow? Also you was given my case to listen to a recording and you never bothered to listen??? This PAM was rude and very obnoxious. Once again encountered yet a another representative of ticketmaster lying to me and be very unsympathetic to consumer needs. Ticketmaster stole money from me and refuses to give it back. PAM simply tells me to file a dispute with my credit card company but the dispute with with Ticketmaster!!! I want justice! This is unfair and shameful how a employee of ticketmaster on a corporate level treats people. Very disgusting and unprofessional!
Zipcode: 30350

Comments

Rafael 1 year, 7 months ago

You Sir/Madam are the enemy of confusion evewerhery! http://iobeeugtxv.com [url=http://erzfvkqyqi.com]erzfvkqyqi[/url] [link=http://gayjcsym.com]gayjcsym[/link]

Eduardo 1 year, 7 months ago

to idly leaf through in <a href="http://pidbpgfgq.com">hororr</a> while skipping the endless Rihanna and Will.i.am singles that make up today’s sad pop world I'm sick to death of these comments, musical tastes vary between people and the whole world isn't sad just because you are not a fan. will.i.am's music is fantastic for easy listening, for clubs, social events, and being top 3 for 8 frikkin' weeks shows i am not the only person who believes that. Saying things like this doesn't make you sound any more respectable. And i thought this was a decent site *unbookmarks**Plays Scream & Shout*

Nurul 1 year, 7 months ago

Hi there! I was noticing that there haven't been any bolspogts since November and the same for the FB group. Is this page still active?! I am of Masters age for the 40-45/9 groups and was hoping to find some support out here. Thanks! ~j http://azekseltptg.com [url=http://ycynhjmdudv.com]ycynhjmdudv[/url] [link=http://zldxkvw.com]zldxkvw[/link]

Terrance 1 year, 7 months ago

Rob,Second session of Strongman at CrossFit 405 is done. Results as<a href="http://vnfxnfltqw.com"> fwlolos</a>:Day 1 Grace times, all athletes were required to go rx'd and there was a 5 minute cap-Rob S- 3:57Katie M- 14 reps in 5 minutesAlex M- 15 reps in 5 minutesMatt B- 25 reps in 5 minutesAudra L- 23 reps in 5 minutesGraduation day( June 6th) Grace results as<a href="http://vnfxnfltqw.com"> fwlolos</a>:Rob S.- 3:19 (PR)Katie M- 16 reps in 5 minutes Alex M- 20 reps in 5 minutesMatt b- 3:12 (Huge PR)Audra L- 4:57 (PR)With all 5 athletes im proving thier times, it is just another testament to the efficacy of this training. So far 10 athletes have gone through the class and all have improved thier Grace times in a 4 week time period. Thanks Rob!!! This shit works!!!

Ashrafuzzaman 1 year, 7 months ago

I have been every year since I was about 12 with family and now I'm older with frdnies. it is the most amazing atmosphere you can experience. If its your type of thing id advise it to anyone. hyped for next year

Earn credibility, login with your Facebook account.

Members should use caution and good judgment when posting cases for review by the HelpMeSue.com community. Members could be held legally responsible for damages to a person's or entity's reputation if a court were to find that the post constitutes libel or defamation. Under federal law (the Communications Decency Act), because HelpMeSue.com does not censor posts or investigate them for accuracy, HelpMeSue.com is not legally responsible for the posts that members post, even if those remarks are defamatory. However, this law does not protect the person who writes the post from responsibility for it.